FAQs

    1. When can I expect my order to be delivered?
      • In metro cities, we usually deliver the products within 3 working days, whereas in non-metro cities, it can take up to 5 working days. 
    2. Can I return the product I did not like?
      • Please refer to our Return Policy, which states that you can return the product within 2 days of delivery. 
    3. What are the shipping charges?
      • Shipping is free for orders above Rs.2000 
    4. Is it possible to order a color/variant which isn’t displayed on the website?
      • Sure! Please write to us to check availability. 
    5. How do I choose a perfect product for my vehicle?
      • We strive each day, aiming to improve your riding experience. Reach us and we will help you with all our hearts. We are waiting to serve you at: -

            E-mail:

           Forums:

           Physical Address:

 

    1. Does Rideofy offer product customization?
      • As for now, we don’t. *sobs*

 

    1. Does Rideofy offer product installation?
      • Yes! We do offer installation on products which need technical assistance.

 

           Note: The order should be above Rs.2000.

 

    1. Do I need an account to shop on Rideofy?
      • Not really. You can shop without logging in, but we bet you don’t want to miss our “first time user discount”, which you can avail only after logging in.

 

    1. Does Rideofy provide FREE product consultation?
      • Our vision is to create a community of riding enthusiasts like yourself. To make this happen, we provide free product consultations.

           For consulations, contact us:-

          E-mail:

         Facebook:

         Blog: 

 

    1. Can Rideofy get my bike modified attractively and at a nominal price?
      • Definitely! Rideofy has partnered with many great bike modifiers in order to provide you an ultimate Rideofy experience. Reach us on mail or our physical store for the best bike modifying services.

 

    1. What is the process of refund?
      •  Once you initiate a return request, we collect the product from you. After verification, we will refund your amount within 7-10 days.

 

    1. What is Rideofy’s exchange/return policy? 
      • Rideofy has easy exchange and return policies. For details please direct yourself to *return policy link*

 

    1. Does Rideofy have any physical store around me?
      • You bet! We are waiting to help you at *address*

 

    1. Can I return or exchange gifts received from Rideofy?
      •  We’re sorry to mention that you can’t return or exchange gifts received from Rideofy.

 

  1. How frequently does Rideofy update its collections?
  • We, at Rideofy, believe in offering numerous options to our customers. We, frequently, keep updating our collections according to the trend and demand. Rideofy suggests regular visit to the website, so that you do not miss out on the best and latest products and trends.

           If you’re a true riding enthusiast, sign up and get regular updates regarding latest products, trends, news, offers etc.

           Note: Customers who do not sign up often miss out on the opportunity to avail major discounts.


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